IMPORTANT NOTE: If your instructor gives you a time block of one, two, or several days to complete a quiz/test/exam, do not wait until the last minute to do it. Should any technical problems arise, you're less likely to get them solved at the end of the quiz time block. Your instructor might also be less sympathetic.

INITIAL SET UP (BEFORE you begin the test)

Internet Connection: Always use a hard-wired connection plugged directly into your router instead of a wireless connection when taking quiz. Small fluctuations in your internet connectivity may disable the exam. Wired high-speed internet connection is highly recommended. Wireless connection will work but is NOT recommended. If needed, move to another computer that has a wired internet connection (instead of a wireless connections).
Use a desktop or laptop computer: While canvas is functional on mobile devices, the use of the Mobile Apps do not offer the same level of reliability or security as provided by a desktop or a laptop computer. We strongly recommend that you complete any assignment, test, or quiz on a more stable internet connection with a desktop or laptop.
Only open Canvas browser window: Close all other windows on your computer. Do not have any other browser windows or programs open while taking quizzes. Other programs and browsers can interfere with your Canvas quiz. Do not leave the test page while taking the quiz (for example, to view course materials or another Web site). Do not close the browser window while taking the exam.
Browser Check: Do a browser check for Canvas: https://community.canvaslms.com/docs/DOC-1284

DURING the test:

Only have the Canvas quiz open. Do not navigate to other location or application in Canvas after the quiz opens.
Click "Submit Quiz" only when done. Do not click "Submit Quiz" until you have completed the quiz.
Do not navigate away from quiz window. Do not use any browser navigation buttons (i.e. Back, forward, Home etc).
When testing, select your answer.
At the end of the quiz select "Submit Quiz" to save and submit all your answers.
If this is a timed quiz, keep track of the test timer. It will be on the right side of your quiz window. You will get a warning when you have 1 minute remaining in your quiz time. When your time is up, and you have not submitted your quiz, a pop-up window will ask you to submit your answers or Canvas will force your submission.

IMPORTANT NOTE: If you are locked out of a test, please contact your instructor immediately, or follow instructions given by your instructor.